FAQ

When should I place an order?

Online Orders

All online orders for pickup at the Wednesday and Thursday markets must be placed no later than 4 pm on Monday.

All online orders for pickup at the Saturday markets must be placed no later than 4 pm on Thursday.

Shipping Orders

All shipping orders must be placed no later than 4 pm on Tuesday.

Phone Orders

We accept phone orders until 8 pm the day before market pickup.  However, we are unable to guarantee that what you request will be available if you order after Monday for the midweek markets and after Thursday for the Saturday markets.

All phone orders for pickup at the Wednesday markets should be placed no later than 4 pm on Monday.  Shellfish orders must be placed no later than 4 pm on Monday.

All phone orders for pickup at the Thursday markets should be placed no later than 4 pm on Monday.  Shellfish orders must be placed no later than 4 pm on Monday.

All phone orders for pickup at the Saturday markets should be placed no later than 8 pm on Friday.  Shellfish orders must be placed no later than 4 pm on Thursday.

 

When do we ship?

Orders will be shipped out on Thursday for delivery on Friday.

How do we ship?

We ship our fresh seafood by FedEx Priority Overnight.

How do we package the fresh fish, shrimp, and scallops for shipping?

Our seafood is vacuum sealed and packed with ice packs.  Eat the seafood fresh within two days or place it directly in the freezer while still in the vacuum sealed package.

How fresh is our Seafood?

Our stone crab is caught, cooked, packaged, and shipped the same day.  We package the stone crab with ice packs.

Our fish is cut from the whole the day before market and the day of shipping.

What is ready to eat now?

The stone crab is already cooked, so crack, eat and enjoy! All fish, shrimp, and scallops  should be cooked unless you are preparing sushi.

What is the maximum/minimum order size?

There is no restriction on order size for pickup at any of our farmers markets.

We recommend a minimum 3 pound order for shipping.  For shipping orders over 6 pounds, please call us at 866-909-0002 for pricing.

Pricing

Due to the fluid nature of the seafood business, pricing is subject to change without notice. We cannot guarantee that the pricing on our website is the same at each and every farmers market that we attend.  If you have any questions, please call us at 866-908-0002.

 

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